Hughes Initiates Commercial Service on SPACEWAY 3 Satellite
Hughes Network Systems (HughesNet), the global leader in broadband satellite networks and services and wholly owned subsidiary of Hughes Communications, Inc. (NASDAQ: HUGH), today announced that it successfully activated the first HughesNet® consumer subscriber for broadband Internet service utilizing its SPACEWAY™ 3 satellite on April 3rd, 2008.
“With this significant milestone, our SPACEWAY 3 satellite has officially commenced carrying revenue-bearing traffic, making Hughes a fully integrated service provider,” said Pradman Kaul, president and CEO of Hughes. “We are excited to begin delivering HughesNet broadband services over the world’s first commercial satellite with on-board switching to our rapidly growing base of consumer, SMB, enterprise, and government customers throughout North America .”
Launched by Arianespace in August, 2007, SPACEWAY 3 was subsequently placed into geostationary orbit by Boeing in December, 2007, at which time Hughes assumed operational control. Extensive pre-commercial testing has been completed since then and Hughes has now achieved its goal of commencing commercial service in early 2008.
With 10 Gigabits per second of gross capacity, SPACEWAY 3 is the highest traffic-carrying satellite to be brought into service in North America . It was designed and developed as a next-generation, Ka-band broadband satellite system, and is the world’s first commercial satellite to employ on-board traffic switching and routing. Combined with many other advances in satellite technology, such as dynamic beam forming, and direct small-dish-to- small-dish connectivity, SPACEWAY 3 ushers in a new world of bandwidth-on-demand HughesNet services accessed through a range of high-performance ground terminals.
Mr. Kaul Sir I received a new 7000s modem as my old modem was determined to be defective. Hughes has never been able to get me back on the internet. The software cd said the new modem’s software was out of date.
My system shut down on April 7 at 1:30 am. Advaanced Tech support got me online for a few moments. When the computer was shut off and turned back on I could not get the Hughes home page up.
Billing was billing me although I did not have service. I asked for credit for the downtime, but they continued to bill, so I cancelled the credit card.
What do I have to do to get the system up and running?